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Frontline Network / Be The Change North East Meeting: The Care Act

Fulfilling Lives is part of St. Martin's In The Field's Frontline Network. We meet other organisations like us in the North East every few months to share best practice and work on how we can help the people we support get the help they deserve.

In March, we met in Gateshead to discuss the Care Act and how that can be utilised to support people with multiple complex needs. Here, System Broker Alex shares news from the day.

“As frontline staff, we work with vulnerable adults in need of care on a daily basis. So it’s surprising that so little of us have an extended knowledge of, or experience of, the Care Act.

The Care Act was brought into legislation in 2014 and completely repealed all previous social care legislation and importantly, placed the rights of carers on the same level as the rights of people who are disabled. However there is still a lot of confusion over how the Care Act can be utilised to help our clients get the support they are entitled to, and how the criteria is used.

At our latest Frontline Network meeting, hosted in partnership with Homeless Link’s Be The Change North East Network, we welcomed the CEO of Gateshead Carers – Steve Cowen – to help us understand more about the Care Act and how we, as frontline staff in predominantly homelessness services, can utilise this piece of legislation to help our clients.

Attending on the day were frontline staff from local charities operating accommodation and outreach services, as well as representatives from local housing associations and from two of the local councils. This provided a perfect opportunity to share knowledge and experiences of the Care Act in a safe environment and in a non-blaming way. For example, one of the delegates from a local council was able to inform a charity worker about the impact of Care Act payment support on PIP payments and benefit claims.”

Find out more about the event and read the full blog post here.