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Evaluating a Dialogical Psychologically Informed Environment pilot in Newcastle and Gateshead

June 2016 by Sophie Boobis

Evaluation of the three Dialogical Psychologically Informed Environments (PIEs) that we piloted 2015/16.  The report makes a strong case for the value of expanding PIE throughout the wider multiple complex needs system.

Click here to view the full report

Click here for the executive summary

Changing Systems for People with Multiple & Complex Needs - New Economics Foundation (2017)

September 2017 by Juliette Hough, New Economics Foundation

We asked NEF to conduct research into the effectiveness of the programme’s overall approach to systems change as we moved into the fourth year, which concluded it now needed to establish itself more fully as a systems change (rather than service delivery) programme.

View the full report

Evaluation of our Multiple Complex Needs training

March 2017 by Caroline Janes

This pilot training was delivered to workers across Newcastle and Gateshead with the aim of understanding how specific training on multiple and complex needs might impact on workers. The report recommends exploring the effectiveness of delivering training to whole services and exploring more fully the MCN skills base.

Read the evaluation report

Prison Transition Report (Executive Summary)

March 2017 by Alex Smith and Sophie Boobis

This report looks to explore the transition between the community and prison for clients with multiple and complex needs using our client group as an example. Analysis of clients pre and post-prison accommodation identifies how transient and unstable their accommodation is. We found 71% of clients had different accommodation on release than they had prior to custody and 44% were released to No Fixed Abode.

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Client Journey: Mid-Programme Evaluation Report (May 2018)

May 2018 by Ang Broadbridge

A mid-programme review of the Fulfilling Lives Newcastle Gateshead client journey, exploring client costings, outcomes and demographics and drawing conclusions looking ahead to the next evaluation cycle

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Year 4 Learning Report: Developing A New Model

May 2018 by Lindsay Henderson

A review of learning up to the programme mid-point and setting out the rationale for the new Fulfilling Lives Newcastle Gateshead delivery model

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What Makes A Good 'Multiple Complex Needs' Worker?

March 2018 by Ang Broadbridge

One of Fulfilling Lives Newcastle and Gateshead’s key system change areas is Workforce Development. The report explores the question ‘What makes a good multiple complex needs worker?’ drawing on insights from the Fulfilling Lives NG frontline staff team.  The report presents detailed case studies and frontline staff views, as well as exploring the toolkit of the MCN worker.

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Experiences of mental health services in Newcastle and Gateshead

Experts by Experience report: December 2018 by Ang Broadbridge and Sheila Blatchford

Healthwatch Newcastle awarded Fulfilling Lives Newcastle and Gateshead (FLNG) a small grant to carry out work on their behalf, FLNG’s Experts by Experience used a peer research model and explored how people who are homeless or living in insecure housing experience local mental health services.  The report makes recommendations for improvement across three key areas: treatment and support, workforce development and service thresholds and commissioning.

Read Healthwatch report

Read the Experts by Experience report

Barriers to Employment

December 2018, commissioned by Moving on Tyne and Wear and carried out by Fulfilling Lives peer researchers Graeme Robertson, Michael Harvey and Steven Tyler

Peer research exploring the barriers to employment for people with drug and alcohol issues and people in recovery. The report makes recommendations around frontline and service knowledge of recovery, better signposting, comprehensive skills packages to prepare people for employment and continuity of care for those moving into employment.

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